Managing Rewards

In this guide, you will learn

• How to manage reward redemptions
• How to manage student point balances

Managing Reward Redemptions

When a student redeems a reward, the transaction is not complete until the reward is fulfilled by the teacher. Here’s how to manage reward redemptions:

What Happens When a Student Redeems a Reward?

After a student clicks Redeem on a reward, you will be notified in two ways:

• Via email
• In the Needs a 'Lil Love section of your dashboard

The transaction is considered complete only when you click Fulfill on the reward redemption. Once fulfilled, the student’s point balance will be updated to reflect the transaction.

Fulfilling a Reward

Rewards must be fulfilled by you, the teacher:

1. Once you see that a student has redeemed (purchased) a reward, decide whether or not the reward can be fulfilled.
2. If the reward can be fulfilled, click Fulfilled next to the redemption to complete the transaction and keep your records up-to-date.

Removing a Reward Redemption

If the reward was redeemed in error or cannot be fulfilled, go to Student Balances, find the redemption, click the three-dot menu next to it, and select Remove.

This ensures that your reward system remains accurate and consistent.

Managing Student Point Balances

Tracking and managing student point balances is essential for maintaining a fair and effective rewards system. Here’s how you can monitor points and modify balances as needed:

Monitoring Student Point Balances

To monitor a student’s points, follow these steps:

1. Go to Rewards in the left navigation bar or navigate to the Classroom → Rewards tab.
2. Click on Student Balances.
3. Select the student from the dropdown at the top to view their Balance Activity.
   • This will allow you to track the points they have earned, redeemed, and their current balance.

Modifying Student Point Balances

You have the ability to modify student point balances as necessary. Here’s how to do it:

1. Go to Rewards → Student Balances in the left navigation bar or navigate to Classroom → Rewards.
2. Select the student whose balance you want to modify.
3. Click Add Balance.
   • To add points, type the amount you wish to add.
   • To subtract points, type the minus symbol and the amount you wish to subtract.
4. You can also reset the student’s balance by clicking Set Balance and typing in the new balance.

This allows you to have full control over the point management for your students.